Refund policy

Return and Refund Policy

  1. Eligibility for Returns:

    • We accept returns for unopened and unused products within 30 days of purchase.

    • Products must be in their original packaging to qualify for a return.

  2. Non-Returnable Items:

    • Due to hygiene reasons, opened or used products cannot be returned unless they are defective.

  3. Defective or Damaged Items:

    • If your product is damaged or defective upon arrival, please contact us within 7 days with your order number and a photo of the item.

    • We’ll arrange a replacement or full refund at no additional cost.

  4. How to Start a Return:

    • Email our customer service team at bestnaturalbodyproducts@gmail.com with your order details.

    • Once approved, you’ll receive instructions for shipping the product back to us.

  5. Refund Timeline:

    • Refunds are processed within 5-7 business days after we receive and inspect the returned item.

    • Refunds will be credited back to your original payment method.

  6. Return Shipping Costs:

    • Customers are responsible for return shipping costs unless the item is defective, or we made an error.